Terms and Conditions

1. Eligibility and professional use

You must be at least 13 years old to create or use a Connect account. At signup, you must truthfully select whether you are aged 13–17 or 18 or older. We do not ask for identification or your exact date of birth for this purpose. If you are under the age of majority where you live, you confirm that a parent or legal guardian has permitted your use of Connect where their permission is legally required. Do not use the Service if you are under 13 or otherwise prohibited from doing so by applicable law.

Users aged 13–17 may use Connect's ordinary design, discovery, profile, content, and communication features, subject to these Terms and the safety rules. A minor may start or hold a paid subscription only with the authorisation of a parent or legal guardian where applicable law requires it. The purchase controls, family settings, or payment approval used by Apple do not replace any additional guardian authority required by law.

You must provide accurate information, keep it reasonably current, and use the correct Designer, Supplier, Team Member, or Company role. We may ask for information reasonably needed to protect the Service, investigate misuse, or confirm authority to act for a Company. A profile, badge, label, search result, or presence on Connect is not a certification, endorsement, identity guarantee, or due-diligence report unless we expressly state otherwise.

2. Accounts and security

• You are responsible for your account, credentials, devices, and all activity carried out through them.
• Use a strong, unique password and notify us promptly if you suspect unauthorised access.
• Do not share an individual account. Enterprise access must be assigned through the supported Team Member and invitation controls.
• You must not impersonate another person or Company, misstate your authority, or create accounts to evade restrictions.

3. What Connect does—and does not do

Connect helps Designers, Suppliers, and Companies discover relevant profiles and content, publish sourcing Requests or Supplier Posts, and communicate directly. Connect provides the technical platform only.

Unless we expressly agree otherwise in writing, By Blue Jones is not a party to any quotation, order, project, employment, agency, manufacturing, supply, delivery, payment, confidentiality, intellectual-property, or other agreement between users. We do not set or collect transaction prices between users, hold funds, inspect goods, guarantee identity or credentials, or supervise performance. Users must carry out their own checks and make their own written agreements.

4. User responsibilities and transactions

• Assess identity, capability, samples, materials, specifications, pricing, lead times, capacity, insurance, licences, sustainability claims, labour practices, taxes, customs, sanctions, and legal compliance before working with another user.
• Agree in writing on scope, quality, ownership, confidentiality, payment, delivery, cancellation, liability, and dispute terms for each project or supply relationship.
• Comply with consumer, product-safety, labelling, employment, environmental, intellectual-property, export-control, sanctions, anti-bribery, and tax laws that apply to you.
• Do not rely on Connect as a substitute for physical samples, technical testing, professional advice, insurance, or contractual protection.

5. Public and Private content

Public profiles, Posts, Requests, comments, and other content marked or configured as public may be discoverable by other users and may identify you or your Company. Do not publish information you do not want other authorised viewers to see.

Content inside a Private Network is intended only for eligible members of that Network. Access controls reduce exposure but cannot prevent authorised recipients from taking screenshots, copying information, or disclosing it outside Connect. Use a separate confidentiality agreement where information is commercially sensitive. Private content does not automatically become public, and access to one Network does not grant access to another.

6. User content and licence

You retain ownership of content you upload or publish. You grant By Blue Jones a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt for technical formatting, transmit, display, and otherwise process that content only as reasonably necessary to operate, secure, improve, and provide the Service, comply with law, and enforce these Terms. This licence ends when the content is deleted, except for cached, backup, evidential, legal, or integrity copies retained for a limited lawful period.

You confirm that you own or have all permissions needed for your content and its use on Connect. You are responsible for model, property, trademark, design, copyright, confidentiality, and other releases. Do not upload third-party confidential material or personal data without authority.

7. Connect intellectual property

The Service, Connect and Blue Jones names and branding, software, interface, visual system, original text, graphics, and other materials supplied by us are owned by or licensed to By Blue Jones and protected by applicable law. These Terms give you a limited right to use the Service; they do not transfer ownership.

You may not copy, scrape, resell, frame, distribute, reverse engineer, extract data from, or create derivative services from the Service except where these Terms, a written agreement, or mandatory law expressly permits it.

8. Plans, limits, and availability

Features, allowances, visibility, Team Member capacity, Private Network capacity, and plan availability may depend on your role, plan, region, device, technical services, and current product release. Information shown on the website or in review material is not a promise that a feature or purchase is available in every build or territory.

Before a paid purchase, Connect may require a user identified as aged 13–17 to confirm that the purchase has the authorisation of a parent or legal guardian where required. A false confirmation is a breach of these Terms. Parents or guardians may contact us about an unauthorised minor purchase, without limiting any process or remedy available through Apple or mandatory law.

We may make reasonable changes to plans or features. If a change materially reduces a paid subscription during its current billing period, we will apply any notice or remedy required by applicable law or the relevant app-store rules.

9. Enterprise accounts

A Company Owner or authorised Admin controls its Company workspace, invitations, Team Member roles, permissions, and Private Networks. A Company is responsible for its administrators, Team Members, invitations, and lawful use of Company content. Team Members must follow both these Terms and their Company’s policies.

If your Company removes or changes your access, you may lose access to Company content. The Company may retain control of Company-owned content and records. Individual content and Company-owned content may be attributed differently in the interface; you must not use attribution to misrepresent authorship, endorsement, or authority.

10. Prohibited conduct

You must follow the Acceptable Use Policy, which forms part of these Terms. Among other things, you may not use the Service for unlawful activity, fraud, harassment, spam, intellectual-property infringement, malicious code, unauthorised scraping, access-control circumvention, misleading commercial claims, or exploitation of another person.

11. Moderation, reports, and enforcement

We may review reports, investigate suspected breaches, restrict visibility, remove or preserve content, limit features, suspend or close accounts, revoke invitations, or cooperate with authorities where reasonably necessary to protect users, the Service, or legal rights. We are not required to monitor all content and cannot guarantee that objectionable or unlawful content will be identified immediately.

We apply heightened care to reports involving a person aged 13–17, sexual exploitation, grooming, coercion, trafficking, requests for intimate material, attempts to move a minor into unsafe off-platform contact, or disclosure of a minor's sensitive location or school information. Serious or imminent risks may be preserved and referred to an appropriate authority without advance notice where lawful.

Where appropriate, we will consider context, severity, recurrence, risk, and applicable law. You may contact us to request review of an enforcement decision. We may preserve relevant evidence where necessary for safety, disputes, fraud prevention, or legal obligations.

12. Third-party services

The Service depends on third parties such as Apple, Supabase, RevenueCat, Vercel, Resend, notification providers, and network operators. Their services and terms may apply separately. We are not responsible for third-party outages, app-store decisions, payment-account restrictions, external websites, or content outside our control, but this does not remove responsibilities that cannot lawfully be excluded.

13. No guaranteed outcome

Connect does not guarantee discovery, ranking, visibility, responses, leads, clients, orders, suitability, availability, quality, payment, delivery, business outcomes, or a successful match. Search, recommendations, and presentation may change and may be influenced by relevance, location, role, plan, safety, and technical factors.

14. Service availability and changes

We aim to provide a reliable Service but do not promise uninterrupted, error-free, or permanently available access. We may maintain, test, update, restrict, or discontinue all or part of the Service. Where reasonably possible, we will provide notice of material changes affecting paid users. You are responsible for keeping copies of business-critical information and contracts outside Connect.

15. Disclaimers

To the fullest extent permitted by law, the Service is provided “as is” and “as available”. We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted availability. Nothing in these Terms excludes mandatory warranties or rights that apply to consumers under Norwegian or other applicable law.

16. Liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for intentional misconduct, gross negligence where applicable, death or personal injury caused by negligence, fraud, or mandatory consumer rights.

For business users, to the fullest extent permitted by law, By Blue Jones is not liable for indirect, incidental, special, consequential, or punitive loss; loss of profit, revenue, opportunity, goodwill, data, production, or anticipated savings; or loss arising from another user, a user transaction, unauthorised disclosure by an authorised recipient, or third-party service. Our total aggregate liability connected with the Service will not exceed the greater of NOK 1,000 and the fees you paid to us for the Service during the 12 months before the event giving rise to the claim.

For consumers, any limitation applies only to the extent compatible with mandatory law and does not reduce statutory remedies.

17. Business-user indemnity

If you use the Service for business purposes, you will indemnify By Blue Jones against third-party claims, losses, and reasonable costs arising from your unlawful content, infringement of third-party rights, misuse of the Service, breach of these Terms, or a transaction for which you are responsible, except to the extent caused by our own breach or misconduct. This clause applies only to the extent permitted by law.

18. Suspension, termination, and deletion

You may stop using the Service and may request account deletion through the app or by contacting us. We may suspend or terminate access for a material or repeated breach, legal requirement, safety risk, fraud, non-payment, or conduct that threatens the Service or other users. Where appropriate, we will give notice and a reasonable opportunity to respond.

Terms that by their nature should continue—including ownership, user-content responsibility, confidentiality, disclaimers, liability, dispute, and evidence provisions—survive termination. Account deletion is described in the Data Deletion Policy and Privacy Policy.

19. Changes to these Terms

We may update these Terms for legal, safety, operational, or product reasons. We will post the updated date and, where required, provide additional notice or obtain renewed consent. Continued use after an update takes effect means you accept it, except where law requires a different form of agreement.

20. Governing law and disputes

These Terms are governed by Norwegian law. If you are a consumer in the EEA, Switzerland, or the United Kingdom, you retain mandatory protections and may bring claims in the courts available under the law of your habitual residence. For business users, disputes are subject to the competent courts of Norway, unless we agree otherwise in writing.

Please contact connect@bybluejones.com first so we can try to resolve a concern. Nothing prevents either party from seeking urgent protective relief or using a public authority, regulator, or court where legally available.